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When you first contact us, we will need to take your details so that we can provide you with an effective and safe service.

The information we will need includes :

  • Your name

  • Your address

  • Your landline and mobile phone numbers

  • Your email address, if you have one

  • Any mobility restrictions you may have

  • Whether you need anyone to accompany you

  • If necessary, the contact details of another trusted person that helps you make arrangements

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